Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect personal information you provide directly, including your name, email address, phone number, payment details, and booking preferences. We also automatically collect device information, IP addresses, browser type, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use your information to: process bookings and payments, send booking confirmations via WhatsApp and email, personalize your hotel recommendations, improve our platform and customer experience, comply with legal obligations, and prevent fraud.
5. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, PCI-DSS compliance for payment processing, regular security audits, and access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to: access your personal data, correct inaccurate information, delete your account and associated data, opt out of marketing communications, and download a copy of your data. Contact us at privacy@vyrohotels.com to exercise these rights.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Booking records are retained for 7 years for tax and legal purposes. You may request account deletion at any time.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of our platform after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@vyrohotels.com or write to: Vyro Hotels Pvt. Ltd., 4th Floor, Brigade Gateway, Rajajinagar, Bangalore 560055.